Valued Customers, Vendors, and Agency partners:

As the spread of the novel Coronavirus (COVID-19) begins to affect our industry, businesses, and individual lives, I wanted to make you aware of the following provisions Unity Manufacturing is making to ensure the safety and well-being of our employees, and to ensure continued service excellence for our customers.

  • Our teams are and have been working hard to maintain a clean, safe, and sanitary environment according to the guidelines for cleanliness set in place by the CDC.
  • We have eliminated all face-to-face meetings and have deployed all our technical resources to enable employees to work remotely if they need to do so. This includes the ability to transfer office phone extensions to cells, a cloud-based computing infrastructure, and multiple video conferencing platforms.
  • We will be maintaining normal business hours for the time being. However, our offices are closed to non-employees until further notice, except for deliveries and local will call pick-up.
  • Our customer’s orders, quote requests, and other needs will continue to be addressed by our customer service team. We appreciate your patience as there may be minor delays as we adjust to our new setup. Contact by phone may not be as efficient during the transition, so we encourage you to get in touch via email: orders@unitymfg.com for pricing, availability, or to place an order. Use quotes@unitymfg.com for custom requests. We’ll get back to you as soon as possible.

 We have taken every measure to ensure that our supply chain is solid and that we are able to serve our customers as best possible alongside our distributor partners, sales representative agencies, and vendors. We appreciate your patience and understanding as we all adjust to change.

 

Take good care,
Richard Buferd III
Chief Executive Officer